Creation Entertainment Auctions is committed to respecting the privacy rights of all visitors to our Web site. The following policy describes how Creation Entertainment seeks to assure its visitors, and the parents of children visiting the site, how it protects information it receives from visitors to the Web site:

Registering a customer account on this site and placing a bid on an auction item or item for sale constitutes a contractrual agreement between you, the bidder, and Creation Entertainment, the seller. When you place a bid, you are agreeing to follow through with the terms of the auction should you become the winning bidder.

How our Auctions Work

The majority of our auctions on this site are in Dutch Auction format. There are varying ways Dutch Auctions can work, and the following scenario will illustrate how we run our Dutch Auctions on this site.

Multiple items offered with top bidders as winners

Example: Let's say we offer 5 tickets for a celebrity meet & greet event in a single Dutch Auction. The bidding starts at a minimum bid amount of $125. Interested bidders submit bids for the available tickets at $125 or higher. When all 5 tickets have been bid upon, the bidders who submitted the highest bids will be the leading bidders for the auction. Here's a scenario:

Bidder #1 wants two of the tickets and set their highest bid at $300 for each of the tickets.

Bidder #2 wants two of the tickets and set their highest bid at $250 for each of the tickets.

Bidder #3 wants two of the tickets and set their highest bid at $150 for each of the tickets.

You can see from the above scenario that three bidders have bids in for six tickets, but there are only five tickets available. What will happen when the auction closes?

Since Bidder #3's maximum bid was $150, that will be the highest bid achieved when this auction closes. But, because Bidder #1 was willing to bid up to $300 for each of the tickets, that bidder has top priority and will be awarded two tickets at $150 each. Bidder #2 is second in line because their maximum bid was $250 for each of the tickets, but will only pay $150 for each of two tickets. So, four tickets have been awarded in this auction, but only one ticket remains. That ticket will go to bidder #3 at $150. But wait, Bidder #3 wanted two tickets but only won one of the tickets?!? Yes, that's correct and that's the takeaway for Dutch Auctions. It's important to place your bid carefully if there is competition for limited items in a Dutch Auction. In this scenario, Bidder #3 wanted two of the tickets, but because their bid was the lowest, they only won one of the tickets.

Our auction system allows you to place a maximum bid which you can’t increase along the way or it will show up as two separate bids. You must wait to re-bid only when you have been knocked off the high bidder list. We recommend placing one bid for the maximum amount you're willing to pay for the Dutch Auction item(s). The maximum amount everyone bids is a secret. The amount you see next to other bidders names is what the bid is at currently for everyone in the auction. You can tell where you place on the list from the highest high bidder at the top, down to the lowest high bidder at the bottom. The person at the bottom is the most likely to get knocked off the list, or perhaps win less items than they originally wanted.

Which brings us to the last important point about how Creation Entertainment Dutch Auctions work...

If you are a successful bidder and win at an auction's close, you are obligated to complete the contract you agreed to upon submitting a bid and pay for the item(s) you win, even if you don't win as many items as you wanted.

What information does Creation Entertainment collect and how does Creation Entertainment use it?

When ordering products on the site, we need you to provide your name, e-mail address, mailing address, and credit card information for purchases. This allows us to verify your order and ship you the information or products desired.

How does Creation Entertainment protect visitor information?

Creation Entertainment implements a variety of security measures to maintain the safety of your personal information. User personal information is only accessible by a limited number of employees who have special access rights to such information. When you place an order we offer the use of a secure server. All sensitive/credit information supplied by users is transmitted via Secure Socket Layer (SSL) technology to be only accessed as stated above.

Does Creation Entertainment use "cookies"?

Cookies are bits of electronic information that a Web site can transfer to a visitor's hard drive to help tailor and keep records of his or her visit to the site. Cookies allow Web site operators to better customize visits to the site to the visitor's individual preferences. The use of cookies is standard on the Internet and many major Web sites use them. Although most Web browsers automatically accept cookies, you can usually change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept it. Even without accepting a cookie, you can still access most of the features on the site. Creation Entertainment uses cookies so our shopping cart system can keep track of the contents of your shopping cart.

Does Creation Entertainment disclose the information it collects from its visitors to outside parties?

Creation Entertainment does not currently sell, trade, or otherwise transfer outside the company personally identifiable information that visitors voluntarily provide in any registration, purchase, or e-mail list submission. This information is used to support related transactions made on the site, and to better know our visitors and possibly tailor any specific features, promotions, or other notifications to them.

Creation Entertainment's special note to parents

We encourage parents and guardians to spend time online with their children, to participate in the interactive activities offered online, and for children to consult with their parents before submitting any information to this or any other web site. Parents should consider using parental control tools available from online services and software manufacturers to help supervise their children's online activities. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission. For additional information about parental control tools, please consult the "Consumer Assistance" page of the Direct Marketing Association home page.

How does a visitor opt-out, remove, or modify information they have provided to Creation Entertainment?

After gathering any user information, Creation Entertainment offers users the opportunity to remove their information from our database so as not to receive future communications or to no longer interact with the Web site until they later chose to. Simply follow the unsubscribe link contained in all e-mail list communications to unsubscribe your e-mail address.

Third party links

In an attempt to provide increased value to our visitors, Creation Entertainment may choose various third party Web sites to link to from its own site. However, even if the third party is affiliated with Creation Entertainment, Creation Entertainment has no control over these linked sites who each have separate privacy and data collection practices, independent of Creation Entertainment. Creation Entertainment has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such Web sites. These linked sites are only for your convenience and you therefore access them at your own risk. Nonetheless, Creation Entertainment seeks to protect the integrity of its Web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Your consent

By using our Web site, you consent to the collection and use of this information by Creation Entertainment as set forth in this privacy statement. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Us

Creation Entertainment welcomes your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to this, or any other issue, at webmaster@creationent.com. Or you can reach us by posted mail at:

Creation Entertainment
217 S. Kenwood Street
Glendale, CA USA 91205